The Sunday Times
The fast-food giant Subway has been accused of holding on to rent (David Byers writes). James Mitchell, 69, a property investor from Surrey, was owed £9,585 for his unit in Dalston, east London. He has not been paid since the pandemic began, even though his tenant reopened in June and has paid his rent to Subway.
Mr Mitchell, a retired commercial property lawyer who is married with five children, said: “The income from the company is needed to meet my everyday living costs. My tenant and I have always had a good relationship and he is very angry that he appears to be paying his rent into a black hole.”
Subway, with 2,229 UK outlets, told tenants not to pay landlords from June. It would collect the rent and pass it on. Adam Coffer, the chairman of the Property Owners Forum, a group that represents landlords, said that about 20 had told him they were owed thousands of pounds in rent.
Mr Mitchell had an emailed apology from Subway after Times Money intervened, and Subway paid him his money on Thursday.
The company said that it “recognises that these are difficult times for everyone and continues to work to do the right thing to protect franchisees, landlords and the broader UK economy.”